Other Support Services
Help Desk
We offer telephone troubleshooting and problem solving during development with direct access ot the most suitable engineer in our company
Call+61-3-96963011 or contact us for support.
For companies in New Zealand we have an engineer based in Auckland ready to support your project. Simply email us as aucklandsales@nz.m2mconnectivity.com.au
Wireless Lab Facility
We can assist customers not only with pre-sales Proof of Concept testing, but also with benchmarking, live environment simulations, testing and troubleshooting.
Field Support
Within the group of companies we have access to 24x7x365 field support technicians covering Sydney/Melbourne/Brisbane and expanding to Perth and other major cities. Our technicians can support your products on site subject to contracts arrangements.
Maintenance Services
Maintenance contracts and Service Level Agreements are available to customers with a large number of installed units in mission-critical applications. Please discuss your requirements with one of our representatives.
