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Home / M2M IoT Case Studies / Utilities / Case Study – WashTec CSD/IP Solution for Robust, Secure & Reliable Connectivity.
Home / M2M IoT Case Studies / Utilities / Case Study – WashTec CSD/IP Solution for Robust, Secure & Reliable Connectivity.

Case Study


Sierra Wireless

Website Industry

Security and Surveillance

Implemented Products

About Washtec

WashTec is a world market and innovation leader in car wash technology. WashTec supplies car washes that cater to every need and requirement, from gantry car washes to conveyor tunnel systems and self-service car washes through to commercial vehicle washing systems such as truck washes. WashTec was founded in 2000 as a result of the merger between California Kleindienst and Wesumat AG. Today, the company has its headquarters in Augsburg and employs over 1800 persons in more than 80 countries, most of whom are proven experts for car wash technology.

The Problem  

The impending shutdown of GSM across all Australian network providers left WashTec, Australia with a large problem – until now, the condition and status of these carwashes had been monitored via the car wash software, meaning each site had to be dialled and the data downloaded via CSD technology. The GSM shutdown meant that the existing CSD technology needed to be replaced.

In addition, existing company software and internal processes would be expensive to modify or replace.        

The Solution

Using modems with software developed by M2M Connectivity’s Services Team combined with the 3G mobile network, M2M were able to emulate the existing CSD configuration over an IP connection on the 3G network.  

Key Benefits

  • WashTec made significant savings that more than compensated for the rollout costs.
  • In addition, there was no need to change company processes – Washtec continues to use its existing backend systems to manage their car washes. This eliminated additional costs associated with re-training staff and/or purchasing new hardware or software systems at premium prices.
  • The change from GSM to 3G Data usage also eliminated call charges and CSD fees. WashTec are now paying a monthly fee covering data usage and license fees which is less than their previous CSD costs.
  • Due to increased network speeds, the time needed to collect data is significantly reduced, improving overall efficiency.

Want to know more? 

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Learn more about the key considerations in planning for the 3G shutdown